Privacy policy

Olen Miraj is committed to protecting the privacy of its customers and website visitors. This Privacy Policy outlines how Olen Miraj (hereinafter referred to as "we," "us," or "our") collects, uses, discloses, and protects personal information through its website, olenmiraj.com, (the "Site"). By accessing or using our Site, you consent to the practices described in this policy.

Our Services are hosted by Shopify, which collects and processes your personal information in order to allow us to provide and improve the Services. The information you submit will be transferred to Shopify as well as to third parties that may be located in countries other than your own.

In order to protect and grow our business, we use certain Shopify features that incorporate data from your interactions with our store, other merchants and Shopify. In this context, Shopify is responsible for processing your personal information and responding to your requests regarding these uses.

To learn more about how Shopify uses your data and your associated rights, please consult Shopify’s Consumer Privacy Policy.

Information We Collect

Olen Miraj collects various types of information in order to provide a tailored experience for our customers. This information may include:

1.  Personal Information: We collect personal information that you voluntarily provide when you create an account, make a purchase, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, billing address, shipping address, and payment information.

2.  Non-Personal Information: We gather non-personal information automatically as you navigate the Site. This may include your IP address, browser type, operating system, access times, and the pages viewed during your visit. Cookies and tracking technologies may be employed to enhance user experience and gather statistical data.

3.  Usage Data: We may also collect data related to how you interact with our Site, including the duration of your visit, the clicks made, and the referral source.

Use of Information

The information collected by Olen Miraj is utilized for the following purposes:

  • To process and fulfill your orders, including delivery and payment processes
  • To communicate with you regarding your account, orders, and customer service requests.
  • To send promotional materials, newsletters, and other marketing communications, provided you have opted to receive such information.
  • To enhance and personalize your shopping experience based on your preferences and behaviors.
  • To analyze site usage and improve our website, products, and services.
  • Disclosure of Information

Olen Miraj may share your information under the following circumstances:

1.  Service Providers: We may engage third-party service providers to assist with functions such as payment processing, order fulfillment, and marketing. These entities are bound by confidentiality agreements and are prohibited from using your information for any purpose other than performing services on our behalf.

2.  Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.  Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4.  Consent: We may disclose your information for any other purpose with your explicit consent.

Data Security

Olen Miraj employs reasonable security measures to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have various rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request deletion of your personal information under certain circumstances.
  • The right to object to or restrict processing of your personal information.
  • The right to withdraw consent at any time where we process your information based on your consent.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our Site may contain links to third-party websites. Please note that this Privacy Policy does not apply to those websites. We recommend reviewing the privacy policies of any third-party sites you visit, as we are not responsible for their practices related to the collection and use of your personal information.

Children’s Privacy

Olen Miraj does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information without parental consent, we will take steps to delete it promptly.

Changes to This Privacy Policy

Olen Miraj may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised effective date. We encourage you to periodically review this Privacy Policy for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at contact@olenmiraj.com 

By accessing and using the Olen Miraj website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.